Shipping and Return Policy
Shipping Policies and charges:
Our standard shipping method is UPS Ground
- Canadian Orders
- US Orders
- International Orders
- Most orders received by noon EST are processed and shipped within 24 hours (Monday through Friday)
Sales Tax:
- Canadian Orders are subject to provincial sales tax and GST. The amounts are calculated for orders automatically by the location shipped to.
- US Orders are not subject to provincial sales tax or GST (except for GST on shipping)
- International Orders: are not subject to provincial sales tax or GST (except for GST on shipping)
Product Returns:
- Returns must be pre-authorized.
- Claims must be made within 30 days of shipment
- Product must be in excellent unused condition, in the original packaging
- Returns are subject to 30% restocking fee
- Defective products will be repaired or replaced free of charge
- Products are to be returned to M&L Testing at customers expense
Return Address:
M&L Testing Equipment 1995 Inc.
31 Dundas Street east, Unit #9
Dundas, Ontario, Canada L9H-7H8
ATTN: RETURNS
Phone: (905) 689 7327
Toll Free Phone: (800) 263 9244
Fax: (905) 689 3978